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Job Openings

Patron Service Associate
 
The Patron Service Associate is responsible for providing excellent customer service to all patrons and renters of the Dairy by anticipating needs, solving problems and maintaining a positive, friendly attitude in any situation.
 
Required Qualifications:
  • Encourage audience engagement with upcoming programs/events.
  • Display excellent judgment and initiative in stressful situations.
  • Strong multitasking skills and ability to prioritize tasks. 
  • Able to solve problems with minimal supervision.
  • Able to perform under pressure and maintain good public relations etiquette.
  • Consistently provide friendly guest service and hospitality.
  • Act as a point of contact for event volunteers. 
  • Assist patrons in finding the appropriate theater, their seats, locating the restroom and ADA ramp, and refreshments at the Polk Café.
  • Solid knowledge of Microsoft and Google Applications.
  • Must be able to lift/carry up to 50 pounds.
 
Other Required Duties:
  • Requires a very flexible schedule; must be available nights, weekends and holiday. 
  • Display a commitment to the Dairy’s mission and standard of excellence.
  • Previous experience with POS ticketing system. 
  • Motivated to anticipate the needs of renters and patrons. 
  • Assist in other tasks assigned by Executive Director or Front of House manager.
 
The Dairy Arts Center is a 501C3 nonprofit organization. The Patron Service Associate position is part-time and starts at $12.50/hour. Interested applicants should send a resume, cover letter and three references to erin@thedairy.org. NO phone calls please. 
 

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